Trust & Legal
Terms of Service
Last updated: September 1, 2026
1. Acceptance of Terms
By accessing or using the VETEXPOS platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.
2. Description of Services
VETEXPOS provides a cloud-based restaurant management platform including point-of-sale, online ordering, kitchen display, payments, inventory, and related services as described on our website and in your subscription agreement.
3. Account Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
4. Subscription and Payment
Services are provided on a subscription basis. Fees are charged in advance on a monthly or annual basis as selected. All fees are non-refundable except as required by law or as stated in our refund policy.
5. Acceptable Use
You agree to use VETEXPOS only for lawful purposes and in accordance with these Terms. You may not use the platform to violate any laws, infringe intellectual property rights, transmit harmful content, or interfere with the platform's operation.
6. Data Ownership
You retain ownership of all data you input into VETEXPOS. We process your data as a data processor on your behalf. You grant us a limited licence to use your data solely to provide and improve our services.
7. Service Availability
We target 99.9% uptime and publish our status at vetexpos.com/company/system-status. Planned maintenance is communicated in advance. We are not liable for downtime caused by factors outside our reasonable control.
8. Limitation of Liability
To the maximum extent permitted by law, VETEXPOS's total liability for any claim arising from these Terms or your use of the platform is limited to the fees you paid in the 12 months preceding the claim.
9. Termination
Either party may terminate the subscription with 30 days' written notice. We may terminate immediately for material breach. Upon termination, you may export your data for 30 days before it is deleted.
10. Contact
For questions about these Terms, contact legal@vetexpos.com or write to VETEXPOS, 169-20 Floor 2, Hillside Avenue, Jamaica, NY 11432.